Dedicated support, every step of the way.

From the moment you join the Charity Learning Consortium we ensure you have the right support at the right time.

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Support and onboarding

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Support and onboarding

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Support and onboarding

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Support and onboarding

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Support and onboarding

97% of members would recommend our services to other L&D professionals in the third sector.

Onboarding and training

Members will be given a dedicated onboarding specialist to get things off to the best start. They will assist you with setup, training and the launch of your site.

Welcome to the CLC
Setup
Training
Launch of Learning Management System

Dedicated Membership Manager

Throughout your CLC journey you will have a Membership Manager. They will support with:

Membership and subscriptions
Elevating your learning and development strategy
Engagement
Benchmarking (we have created a benchmarking tool – the CL Index – specifically for the third sector)

Helpdesk and technical support

Our support team are on hand to help with your day-to-day quieries around the learning management system (LMS). They have also created a whole host of solutions articles for members to use.

“The support available is unwavering and expert. The system is clear and easy to use, with lots of options and supporting materials to make use of.”

Natasha Welbourne, The Children’s Society

Extra resources and support

Our growing collection of little books is a curation of tips and best practice condensed into bite-sized guides. We also have a continually growing collection of articles, top tips, case studies and more.

Community

What’s better than having tried and tested solutions at your disposal? If you’ve been faced with a challenge, we can almost guarantee that someone in the Consortium has experienced something similar. Our community of 400 L&D professionals is here to help at our regular networking events (both virtual and in person) and on our 24/7 community WhatsApp group.