Dedicated technical support team

It’s always reassuring to have support at your fingertips and that’s why when you become a member, there is help every step of the way.

We know what a difference great technical support can make…

You’ll be introduced to one of our membership managers, who will make sure your journey is as smooth as possible, starting with pre-launch and continuing throughout the duration of your membership. The support we offer is second to none!

“The support available is unwavering and expert. The system is clear and easy to use, with lots of options and supporting materials to make use of.”

Natasha Welbourne, The Children’s Society

A membership manager

Every member of the Consortium is guaranteed a dedicated membership manager. They will be on hand from the very beginning to help with setup, learning strategy, and the general upkeep of your Learning Management System. 


Technical help

With years of experience in the bank, our technical team has your back. Want to know the best bit? You’ll get to meet and chat with them at our events, which is so useful when it comes to understanding the ins and outs of the LMS.



Collaboration with other charities

What’s better than having tried and tested solutions at your disposal? If you’ve been faced with a challenge, we can almost guarantee that someone in the Consortium has experienced something similar. Our community of 400 L&D professionals is here to help at our networking events and on our 24/7 community chat site.

Learner engagement

In order to increase learner engagement, it’s important to get the marketing right from the beginning. Our team is full of ideas and laden with materials ready to go. It’s a mixture that we like to call ‘a recipe for L&D success’.

Useful resources

Our growing collection of little books is a curation of tips and best practice condensed into bite-sized guides. We also have a continually growing collection of articles, top tips, case studies and more. 

Discounted deals

Did somebody say ‘exclusive discounts’? You heard it! Here at the Charity Learning Consortium we know that budget can be tight. That’s why we are so pleased to have wonderful partners, who help us create special offers and discounts for those working in the third sector.

Let’s have a chat

Fill out the form below if you would like to find out more. Our friendly team will be in touch shortly!

Meet some of our team

Louise Houston

Membership Manager

Stu Williams

Membership Manager

Josh Bradshaw

Member Success Manager

James Underwood

Software Support Analyst 

Rosie Hopf

Head of Membership and Operations

Josh Willcock

Head of Technology


Emily Kendall

Member Success Manager

Daniel Watkins

Junior Web Developer


They offer amazing technical and emotional support for charities new to digital learning. It’s an incredible network to be a part of.

Jane Erickson, YMCA St.Paul’s Group

More from the Charity Learning Consortium

Learning Management System

We provide members with an online platform to host all content and track learner progress.

eLearning and content

Membership gives you access to a whole host of eLearning courses for your staff and volunteers.

CL Consortium Ltd
Vine House, Selsley Road,
Stroud, GL5 5NN