eLearning in the voluntary sector –
2010 report

Towards Maturity learning technology benchmark for the charity and voluntary sector


In partnership with the Charity Learning Consortium, Towards Maturity wanted to see how innovatively charities are thinking about skills, and the extent to which they are using technology to address the needs of staff and volunteers – particularly when budgets are stretched but demand for a wide range of skills continues to grow.

Over 80 charities (representing more than 50,000 staff and volunteers) took part in the benchmark survey, which revealed that learning technologies are becoming an important component to enable the delivery of critical skills required for this hard pressed sector.

In this study, Towards Maturity compare the charity sector’s implementation success with others. They found that the sector is strong in activities linked to understanding individual need; learner choice and L&D staff willingness to change. Areas of potential weakness within the sector include the need to align learning with organisational goals, and improve the learning design skills of trainers.

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