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Case study: Empowering employee voice at Central YMCA
Rebecca Dawson, Central YMCA

In this case study, Rebecca shared Central YMCA’s journey and key learnings so far. She underscored the importance of fostering an inclusive culture where every voice is heard and valued. Through transparent communication channels and active listening, they have cultivated an environment conducive to open feedback. This session had great motivation and inspiration for others wanting to embrace similar strategies.

An introduction to lean thinking
Gurdeep Gahir and Rhiannon Gibbs, Ad Esse

This session introduced us to the power of Lean Principles and Continuous Improvement. They began by outlining the core concepts of what is a proven approach to improvement within the charity sector, one that centres on continuously increasing the value you add to customers/service users, while simultaneously becoming more efficient.

After this, they explored the vital role that L&D/HR functions play in achieving and sustaining the benefits of applying this thinking.

Key takeaways from Learning Technologies 2024
Gill Chester, Little Man Project

In this session, Gill summarised her key learnings from this year’s Learning Technologies Conference (which took place on 17th – 18th April).

The event is one of the biggest in the L&D world but entry is expensive, making it extremely difficult for third sector organisations to attend. But have no fear, Gill curated the best bits. We found out the latest trends, key findings and the most valuable nuggets of information from someone who knows the sector and the LT landscape.

AI simplified: Empowering charities today for tomorrow
Victoria Lyons and Linda Czuczman, Dementia UK

This session broke down the basics of Artificial Intelligence (AI). Victoria and Linda focused on boosting awareness, knowledge, and confidence in using AI to benefit charitable organisations and activities. They also addressed the potential risks and ethical considerations, ensuring responsible AI use.

Tech update: Unlock the power of Learning Pathways
Josh Willcock, The Charity Learning Consortium

Whether you are already using Learning Pathways within your LMS or you are yet to get started, this session included invaluable insights for all. Josh shared the fundamentals of Learning Pathways, as well as delved into advanced strategies for maximising their impact. An opportunity to unlock the power of Learning Pathways and elevate your approach to learning and development.