Managing teams remotely

What’s the best way to manage remote teams? Annabelle Price from the Charity Learning Consortium shares some top tips. These tips are taken from a new series of free, animated videos. These sit alongside other great content in the Clear Lessons library, created by the Consortium for all charities to freely access.

Teams working remotely must have the support they need to thrive. Here are five things you can do that will make a big difference. Share them with your organisation, and register for the free Clear Lessons video library to access more hints and tips to make working life easier. 

1. Set clear goals and expectations
Make sure everyone knows what’s required of them, so they know what they need to do to be successful. A simple document or spreadsheet will keep everyone on track. Make your team aware of larger organisational goals too. This information will help people understand how their everyday tasks fit into a bigger picture. Your team’s goals should be SMART ones and also align with your organisation’s vision.

2. Respect boundaries
Speak to your team and ask them how they would like to work. This is the first step in understanding what the working day should look like for your people. Let them set their own working patterns and then respect these times. Ensure that everyone shares and uses their calendars to make working patterns clear. Burnout amongst teams will still happen if working hours are not respected. 

3. Encourage people to take regular breaks and not work during time off
Keeping a healthy work-life balance is even more important when people are in their home environments. It can be easy to do an extra hour in the evening if you’re working at your kitchen table, and not even notice the time. Create a culture where your staff know they can fully switch off at the end of the day. Try not to commend extra work, completed outside of someone’s normal schedule, as ‘going above and beyond’.

 

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    4. Help your staff create safe workspaces
    Everyone needs a functional, safe and healthy working environment. This isn’t a ‘nice to do you’ – employers are legally required to ensure people have the right set up to work safely. FInd out more information from the
    Health and Safety Executive

    5. Encourage your people to get talking
    Misunderstandings can arise when you just rely on email or messaging apps. Lead by example and use video calling instead. Using software like Microsoft Teams gives staff easy access and avoids them using their personal telephone numbers. Some things to remember when using video calling:

    • Limit the amount of time on video calls – an hour max, with lots of breaks in between 
    • Support people to become comfortable and proficient using this type of software 
    • Be aware of and cater for different abilities and any disabilities when using this type of technology

    Watch now: Here is the full animated video from our Clear Lessons platform

    You can also watch the full Working Through a Pandemic animated series here.

    Sarah Burrell

    About Annabelle Price

    Annabelle Price is a Marketing Executive at the Charity Learning Consortium. Previously working within a charity setting, she has a passion for working with third sector organisations. She enjoys learning about the amazing work Consortium members are doing and sharing their successes. 

    What the Charity Learning Consortium offers:

    Learning Management System

    We provide members with an online platform to host all content and track learner progress.

    eLearning and content

    Membership gives you access to a whole host of eLearning courses for your staff and volunteers.

    Bite-sized video learning

    Our video library has over 1,500 videos, covering a whole range of topics including Fundraising, Volunteering and EDI.

    Events

    We host regular complimentary events for members. They include networking sessions, workshops, and much more. We occasionally open these events up to non-members.

    Support

    Our friendly team is on hand to support you. Members get a dedicated account manager, who will help them with everything from set up to learning strategy.  

    Extra resources

    We go the extra mile when it comes to supporting charities with bonus resources. The little book series is just a snippet of the extras that we provide.

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    Gamifying eLearning to engage your learners

    Peter Jones explains how face to face training has been transformed at Stroke Association, using a variety of techniques to make eLearning active and engaging.

    Managing a team remotely

    What’s the best way to manage remote teams? Annabelle Price from the Charity Learning Consortium shares some top tips.

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