Barnardo’s Case Study – CLC – 2012 Barnardo’s won the Charity Learning Award 2011 for the Best overall eLearning programme and went on to win a bronze in The Learning & Performance Institute’s Learning Awards 2012. It is amongst the top performers in implementing learning technologies (as measured by the Towards Maturity Index).
This is the story of how this much-loved children’s charity creatively harnessed technology to improve service delivery and workplace performance.
Barnardo’s is the UK’s largest children charity working with more than 190,000 children, young people and their families each year. Barnardo’s transforms the lives of vulnerable children across the UK through their services, campaigning and research expertise. The charity aims to bring out the best in every child whether the issue is child poverty, sexual exploitation, disability or domestic violence.
The charity is committed to exploring new learning technologies to ensure that high standards and effectiveness are maintained in service delivery. With this priority in mind, the organisation has assessed and adapted its IT learning services to make sure training programmes are cost effective, current and relevant.
Barnardo’s Assistant Director of Information Services (Learning and Communication), Lisa Johnson has worked with her team to develop a series of learning initiatives to support staff in delivering the charity’s mission over the last 14 years.
Lisa and her team currently support a community of 8,000 IT users across 1,600 locations, including offices, staff in shops, and a growing numbers of home workers. A concern for Lisa and her team has been how to meet the diverse range of training needs most effectively with the resources they have available, even more so given the current economic climate.
Keep reading the full case study here.