Learning to bounce back and be resilient is an essential skill – for work and life. Liggy Webb, author of a new book called Resilience shares her ten top tips to help you and your managers cope better with the demands and challenges of daily and working life.

1. Take a journey of self-discovery

Self-awareness and self-confidence play an essential role in helping you to cope with stress and recover from difficult events. Understanding yourself is the first port of call and then reminding yourself of your strengths and accomplishments is key. Becoming more confident about your own ability to respond and deal with crisis is a great way to build resilience for the future. Challenges can be stepping stones or stumbling blocks. It’s just a matter of how you view them and how much faith you have in yourself to overcome them.

2. See the glass half full

Staying positive during dark periods can be difficult and it is important to maintain a hopeful outlook. Being an optimist does not mean being naive and ignoring the problem. It means understanding that setbacks are transient and that you have the skills and abilities to combat the challenges you face. There is a huge risk when something difficult arises that you fall into the pessimistic trap of believing that everything is doom and gloom. So much of resilience is about how you choose to react to each situation and an optimistic perspective will most certainly lead you in a more positive direction.

3. Feed your emotions intelligently

Being emotionally aware and recognising how you can potentially react in certain situations will help you to manage your emotions more intelligently. It will also help you to be more considerate with regards to how your reaction can affect other people. High emotion can be quite exhausting so managing emotions during any ordeal will help you to focus your energy where it’s best placed. People who have better emotional awareness and understand their own emotions have been shown to be far more resilient.

4. Change for the better

Being positive about change is a really good approach. You may not be able to control or change circumstances; however, you can absolutely change your attitude towards them, so you are far more in control than you think. Flexibility is an essential part of being able to manage change and, by learning how to be more adaptable, you will be much better equipped to respond to any life crisis you experience. Resilient people often utilise these events as an opportunity to branch out in new directions. While some people may be crushed by abrupt changes, highly resilient individuals are able to adapt and thrive.

5. Cope well with conflict

Conflict is an inevitable part of life. We all have different personalities and along with those go belief systems, values, perspectives, likes and dislikes. Some conflict can be difficult and, at times, unsettling – especially if you take it personally and are very sensitive. The outcome of conflict, however, can be very positive. It can help you to create new ideas, learn from others, understand yourself better, see different perspectives and improve your own communication. Learning how to cope with and manage conflict is a very important life skill in the increasingly diverse world that we live in.

6. Embrace ‘probortunities’

The word probortunity is a hybrid between the words problem and opportunity and looks at the concept of taking every problem situation and seeking out the opportunity. It works on the premise that even in every crisis situation an opportunity will arise, and there will be some benefit. It’s a useful approach to problems and helps you come at them from a positive angle. Developing a good set of problem-solving skills is a valuable toolkit to equip yourself with. Knowing what practical steps to take will give you confidence when you are faced with adversity.

7. Look after yourself

When you’re feeling traumatised, stressed and upset, it can be all too easy to neglect your own wellbeing. Losing your appetite, overeating, not exercising, not getting enough sleep, drinking too much alcohol, not drinking enough water, driving yourself too hard, are all common reactions to a crisis situation. This is the time when you need to work on building your self-nurturing skills, especially when you are troubled. Making time to invest in your wellbeing will boost your overall health and resilience and you will be better equipped to face life’s challenges.

8. Make connections

Building and sustaining a strong network of supportive friends, family and work colleagues will act as a protective factor during times of crisis. It’s important to have people you trust and can confide in. Whilst simply talking about a situation with a colleague, friend or loved one will not necessarily make troubles go away, it will allow you to share your feelings, gain support, receive feedback and come up with possible solutions to your problems. Listening to other people’s experiences can be really useful too and, although we can’t always learn from others’ mistakes, there will certainly be some good advice out there.

9. Keep going

As Winston Churchill once said “If you are going through hell, keep going!”. There’s a lot be said for picking yourself up, dusting yourself off and carrying on. Being resilient is about the ability to bounce back and get on with life. The key is to think of each set back or upset as a stepping stone and it’s really important to be able to do this as quickly as possible. Letting go of the angst that you experience is very important rather than carrying lots of negative baggage with you that will just weigh you down and make the journey ahead more difficult.

10. Create a vision

In times of crisis or when you are feeling low it’s good to hold on to your dream and not lose sight of the fact that you can always have something to look forward to. There are lots of benefits to creating a vision and setting goals. First and foremost, they help you to develop clarity – which is the first step to helping you achieve what you want in life. Goals unlock your positive mind and release energies and ideas for success and achievement. Without goals, you simply drift and flow on the currents of life. With goals, you fly like an arrow, straight and true to your target. Setting goals gives you direction, purpose, focus and most important of all, hope.

Information about the author

Liggy Webb is widely respected as a leading specialist in the field of modern life skills. As a presenter, consultant and author she is passionate about her work and improving the quality of people’s lives. As an international consultant for the United Nations she travels extensively, working in a variety of worldwide locations and describes Afghanistan as her most enlightening and poignant experience to date. She is also the founding director of The Learning Architect an international learning and development organisation that specialises in behavioural skills. Liggy actively supports mental health charities and is an enthusiastic advocate of positive psychology.

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Liggy has written a series of life skills books which are all available on Amazon and in book shops. To receive a free mini eBook please e mail